The needs assessment for Learning & Development (L&D) initiatives will be familiar to business analysts. And both disciplines face a similar upstream problem: Too often, L&D professionals and business analysts are handed a request—“We need a course” or “Build us a dashboard”—and expected to deliver without question. But what if we could reframe those conversations to uncover the real need?
In this session, we’ll review the canvas along with three powerful moves you can use to lead more insightful stakeholder conversations. You’ll leave with fresh language, better questions, and a tool you can start using immediately to reframe your conversations with your stakeholders.
Key benefits include:
- A simple canvas to clarify stakeholder needs and impact.
- Three conversation techniques that reframe requests as opportunities.
- A renewed sense of how you can lead your project intake conversations in a way that sets you and your stakeholders up for success.
About Speaker:
Chris King believes that effective learning must drive behavior change – otherwise, what’s the point? As the former Executive Director of the 5 Moments of Need® Academy, he champions digital coaches, workflow learning, and strategies to enhance organizational performance. Now a consultant, project manager, culture transformation architect, and innovation catalyst, Chris applies modern methodologies to drive impact and get [stuff] done. He balances that out with the fun stuff of being Dad, husband, musician, and outdoorsman.
Chris King believes that effective learning must drive behavior change – otherwise, what’s the point? As the former Executive Director of the 5 Moments of Need® Academy, he champions digital coaches, workflow learning, and strategies to enhance organizational performance. Now a consultant, project manager, culture transformation architect, and innovation catalyst, Chris applies modern methodologies to drive impact and get [stuff] done. He balances that out with the fun stuff of being Dad, husband, musician, and outdoorsman.